Whether you need to write a personal letter, a complaint letter, a thank you letter or note, or an e-mail, there are books available that can help you simplify the process.
Writing a letter is like any other form of writing. There are steps you can take to help you organize (or outline) your work. Doing this streamlines the editing process, thereby saving you time overall. –from The Everything Improve Your Writing Book by Pamela Rice Hahn
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Whether it’s for a Web site, e-mail, or other electronic media, writing for the Web has its own rules and conventions.
New rules have surfaced since the advent of the Internet; it, too, requires its own unique approach. With high-speed Internet access more widely available, keeping page-loading times short isn’t as important as it once was, but readers still expect information to be presented in much smaller segments. That’s why in most cases, short paragraphs and clear and concise language are a must. –from The Everything Improve Your Writing Book by Pamela Rice Hahn
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